We deliver to Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Québec, Newfoundland, and the Maritimes. Get in touch with our Customer Care team if you're unsure whether we deliver to your area! If we don't deliver to you yet, email your postal code to [email protected].
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Can HelloFresh be delivered anywhere?
Once a week. You can expect your meal kits to arrive between 8 am to 8 pm. We deliver anywhere in the United States, except Alaska and Hawaii.
Does HelloFresh deliver to your door?
HelloFresh delivers to the contiguous United States. HelloFresh does not currently deliver to Alaska or Hawaii at this time.
How much does HelloFresh charge for delivery?
HelloFresh Prices There is also a flat $8.99 shipping fee added to each delivery. In comparison, Freshly meals—which are single serving—start at $9 per meal and weekly rates fall between $46 and $102. Blue Apron kits start at $8 per serving and the cheapest plans cost $40 per week, plus $9.99 for shipping.
How does HelloFresh get delivered?
HelloFresh ships meals in an insulated styrofoam cooler box, along with ice packs to keep food refrigerated (but not frozen). Meat and fish are packaged in vacuum-sealed bags.
Can you see HelloFresh meals before buying?
When you log onto HelloFresh, you select the meals you want to use beforehand. The options aren't endless, and in fact, there are just enough to make you feel like you have a choice without being overwhelmed. This is a great family-friendly perk when spending time meal planning isn't an option!
How long will HelloFresh stay cold?
Your box can stay out of the fridge for up to 24 hours from delivery. Even if the ice packs melt, the vacuum packs help to isolate the cold air to keep foods fresh.
Is it hard to cancel HelloFresh?
Cancelation is easy, but if you have an order on the way, you'll need to cancel it by 11:59 PST five days before your order arrives. Otherwise, you'll be charged for the meals. 1. To cancel your account, first sign in on the HelloFresh website.
Is HelloFresh charged weekly or monthly?
weeklyHow Often Will I Be Charged? HelloFresh is a flexible weekly subscription service, so when you sign up, you are scheduled to receive a box every week. You will be charged 5 full days prior to your scheduled delivery day.
How long is HelloFresh meat good for?
Meal kits involving meats are best used within five days of receipt. However, if you have seafood, it's important to prioritize those meals since they can go bad in as little as three days.
Do you put HelloFresh in fridge or freezer?
Hello Fresh meals and leftovers can be stored in the fridge or freezer, just like any other meal. Additionally, the service also provides a separate insulated bag that contains all the cold-storage ingredients that you will need for your meal plan.
How much is HelloFresh a month for 2?
Pricing: If you're trying to decide between the two meal kit services based solely on price, it really boils down to your family's needs. A four-week HelloFresh subscription for two people would range roughly between $120 and $460 (for two to six meals).
Can I freeze HelloFresh meat?
The Bottom Line. You can freeze Hello Fresh meals as long as the ingredients are freezer-friendly. Some of the ingredients will change their texture and turn out to be awful to eat.
What if my HelloFresh is late?
If your box hasn't arrived, or if there's an ingredient quality issue due to late delivery we'll absolutely compensate you for it. It's 8:13 pm.
Does HelloFresh deliver same day?
Just keep in mind that shipments arrive weekly any time between 8:00 a.m. and 8:00 p.m., so your box may arrive after dinnertime. It's also worth noting that if you don't skip the week or choose your meals by 5 days prior to your next delivery day, HelloFresh will automatically select your meals for you.
What day is HelloFresh delivered?
You'll receive your fresh meal delivery on the day of your choosing, within a time frame of 8AM-8PM. For reference, we deliver on Wednesday, Thursday and Friday for all customers, as well as Saturday, Sunday, Monday and Tuesday in specific areas.
How long is HelloFresh shipping?
6. How long does it take for a Hello Fresh box to be delivered? Your Hello Fresh order will be delivered on the date you selected at checkout, so they'll ship it out a day ahead of time. You can expect it to be delivered by the parcel carrier anytime between 8 AM and 8 PM on the day of delivery.
Does HelloFresh deliver to my address?
You can check if we deliver to your address by entering your postcode when you select a box and proceed to our checkout.
When will HelloFresh deliver my food box?
To see what time windows are available in your delivery area, enter your address details and select from the drop down menu at the checkout.
Does HelloFresh deliver to apartments?
We currently deliver to a number of apartment buildings each week. We just have a few tips to make sure your box gets to you safe and sound: * Sp...
Will HelloFresh call me upon delivery?
Depending on your courier, you may receive an SMS with a tracking link the night before your delivery, or you may receive an SMS once your box has...
What if I’m not home to accept my HelloFresh delivery?
It's no problem at all! In fact, lots of our customers are not home at the time of delivery. When you confirm your order, you'll have the option t...
Can I skip a delivery if I don’t want it?
Some of our customers don't like to receive boxes every week. The beauty of our self-managed subscription is, you don't have to. You can skip deliv...
Can I change my delivery day?
Yes, you can easily change your delivery day on your account. [TIP: Remember to update your account by Tuesday, 11:59 pm, the week before your orde...
What happens to deliveries over bank holidays?
There may be some changes to your delivery day over Bank Holiday weekends. Please make sure you check your emails and the app for any updates. We d...
What if I'm not home for my delivery?
Don't worry! We operate a leave safe policy which means you do not need to be in to sign for your delivery. Our delivery drivers will simply leave...
Does HelloFresh deliver to my address?
You can check if we deliver to your address by entering your postcode when you select a box and proceed to our checkout.
When will HelloFresh deliver my food box?
To see what time windows are available in your delivery area, enter your address details and select from the drop down menu at the checkout.
Does HelloFresh deliver to apartments?
We currently deliver to a number of apartment buildings each week.
Will HelloFresh call me upon delivery?
Depending on your courier, you may receive an SMS with a tracking link the night before your delivery, or you may receive an SMS once your box has been delivered. If your selected delivery window is between 12:00am - 7:30am, our drivers will not contact you to avoid waking you up. Just be sure to update your account with any delivery instructions!
Can I change my delivery day?
Yes, you can easily change your delivery day on your account. [TIP: Remember to update your account by Tuesday, 11:59 pm, the week before your order is due.]
What happens to deliveries over bank holidays?
There may be some changes to your delivery day over Bank Holiday weekends. Please make sure you check your emails and the app for any updates. We do everything we can to ensure that our deliveries are not affected but if we foresee any disruptions, we will let you know. Please keep an eye on the website and your emails.
What if I'm not home for my delivery?
Don't worry! We operate a leave safe policy which means you do not need to be in to sign for your delivery. Our delivery drivers will simply leave the box, following the instructions that you specify.
What if I’m not home to accept the delivery from HelloFresh?
No problem! When confirming your order, you can provide us with instructions on a safe place to leave your box if you're not at home to accept your delivery. In fact, most of our customers are not present when we deliver their food. Some customers simply ask us to leave their HelloFresh box in front of their door. Others tell us to take their box to a helpful neighbour. Whatever your personal circumstances, our friendly drivers will do their best to find a way to make HelloFresh work for you.
How can I check if HelloFresh delivers to my address?
You can check if we deliver to your address by entering your postcode when you select a box and proceed to our checkout.
Do you have to be home to unpack a box of groceries?
Don't worry if you're not home - all of our boxes are packaged using speciality insulation and cool packs in order to keep your groceries fresh (whatever the weather). As long as you are able to transfer the contents to your fridge once you are home to unpack your delivery, everything will still be fresh and delicious!
When to cancel meal delivery?
To avoid charges when skipping a week, you simply need to “pause” your meal kit order or cancel your meal subscription after logging into your account.Pausing or canceling your meal delivery orders should be done by 11:59 pm PST, five days before your next delivery schedule.
How often do meal kits arrive?
Three times a week. You can expect your meal kits to arrive between 8 am to 8 pm. We deliver anywhere in the United States, except Alaska and Hawaii.
