Visit the Item List in BackOffice or at the register and click ‘Add New’ to add basic items and items with variants. For large inventories, try importing items from a spreadsheet. Can I transfer inventory from one ShopKeep location to another?
- Visit the Item List in BackOffice or from the Retail POS (S-Series) app (employees with BackOffice permissions only). ...
- Click 'Add New'. ...
- Click 'Create' under 'Basic Item'. ...
- Enter an 'Item Name' and 'Item Price', then click the relevant option to enter additional item details or save the item as-is.
How to delete items in a list?
What is reorder trigger?
How to create inventory in ShopKeep?
How to manage items in ShopKeep?
What is basic inventory?
Where are shortcuts for inactive items?
What is sales price?
See 4 more
About this website
How do you use Shopkeep?
0:002:29Let's get started first we'll run a sale from the new sale screen to browse the item shortcuts swipeMoreLet's get started first we'll run a sale from the new sale screen to browse the item shortcuts swipe through the pages or tap a page name tap. An item on the shortcuts panel to add it to the sale.
How do I update my Shopkeep registration?
0:001:23Open the App Store tap updates and select update next to shop keep. Wait for the download to finish.MoreOpen the App Store tap updates and select update next to shop keep. Wait for the download to finish.
How do I do a return on Shopkeep?
Select the tender to return to the customer. The original sale tender will appear in red as the suggested tender for return. To use a different tender, such as 'Gift Card', tap '…' Sales can only be returned to a credit card if originally paid with the 'Credit' tender at the register.
Is Shopkeep free?
ShopKeep does, however, offer a free plan to small businesses with a single location, single register, and single staff member, if they process less than $5,000 per month. The free plan includes unlimited inventory and sales reporting.
How much is ShopKeep monthly?
Your plan likely falls into one of the following price points: Basic: $49 per month (billed annually); $69 per month (billed monthly). Essential: $79 per month (billed annually); $99 per month (billed monthly). Advanced: $179 per month (billed annually); $199 per month (billed monthly).
How do I update a POS?
Update Your POS SystemLog into the system with a user that has the security level to "update software" (Check Config > Security for this setting)Navigate to Manager Home. If any updates are available, you'll see an alert in the Manager Alerts section.
Did Lightspeed buy ShopKeep?
Uniting over a shared mission Lightspeed's acquisition of ShopKeep will follow the successful integration of multiple premier platforms that experienced accelerated growth following their acquisitions by Lightspeed, including that of Montréal-based Chronogolf, Sydney-based Kounta and Berlin-based Gastrofix.
What card readers work with ShopKeep?
Table of ContentsLink/2500 Bluetooth Card Reader.Moby/5500 Bluetooth Credit Card Reader.iDynamo Card Reader.QuickBooks Bluetooth Card Reader.iPP Series Ethernet Card Reader.iCMP Bluetooth Card Reader.Clover Go Bluetooth Card Reader.Clover All-in-One Card Reader and Printer.
Where is the Export center in ShopKeep?
1) Once you've logged in to your Shopkeep dashboard, navigate to 'Reports & Exports', then to 'Exports', then to 'Export Stock Items. '
How do I add a gift card to ShopKeep?
Set up integrated gift cards to be able to issue and redeem gift cards directly from the Retail POS (S-Series) app....Set Up Gift CardsSign into BackOffice as the Business Owner or an employee with 'Manage Account' permissions. ... Click 'Marketing', then select 'Gift Cards'. ... Click 'Set Up Gift Cards' to open the setup form.More items...
How much does clover charge per transaction?
Clover deciding factors For in-person payments: 2.3% plus 10 cents per transaction or 2.6% plus 10 cents per transaction, depending on the plan. For online payments: 3.5% plus 10 cents per transaction.
What iPad works with ShopKeep?
Lightspeed Retail works best on an iPad (6th gen), iPad Pro, or iPad Mini 4 running iOS 10 or above.
How do I reset my ShopKeep card reader?
Hold the iCMP's power button for two seconds to reboot the reader. After the iCMP turns back on, pair it with the iPad. In the Retail POS (S-Series) app, open the Main Menu and go to the 'Card Readers' screen. If there is a check next to the iCMP on this screen, troubleshooting is complete.
Where do I find my ShopKeep Manager code?
Manager Code | 4-digit code found in the BackOffice staff list and Lightspeed Retail welcome email.
How do I add a gift card to ShopKeep?
Set up integrated gift cards to be able to issue and redeem gift cards directly from the Retail POS (S-Series) app....Set Up Gift CardsSign into BackOffice as the Business Owner or an employee with 'Manage Account' permissions. ... Click 'Marketing', then select 'Gift Cards'. ... Click 'Set Up Gift Cards' to open the setup form.More items...
How do I change my ShopKeep BackOffice password?
Employee Password Employees cannot use the password reset page and must instead have the Business Owner or an employee with 'Manage Staff' and 'Manage BackOffice Access' permissions sign into BackOffice to reset their password.
BackOffice Login | Lightspeed Retail - ShopKeep
On this page, existing Lightspeed Retail POS (S-Series) account holders and customers can log into their BackOffice to add inventory, setup permissions, update their settings, and manage their store.
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How to create a new item with variants in BackOffice?
Fill in the item’s description, configure some optional settings, and enter the item’s options to create a new item with variants in BackOffice. Employees with the relevant BackOffice permissions also have the ability to create items with variants within the ShopKeep Register app.
How many variants can an item have?
Each item can have up to three options and 150 variants. The number of variants is calculated by multiplying together the number of values for each option. For example, if an item has two options (Size and Color) and each option has 5 values (Small, Black, etc), there would be 25 total variants.
How to manage items in ShopKeep?
In the iOS ShopKeep Register app, tap ‘Manage Items’ on the Main Menu. For the Android ShopKeep Register app, tap ‘Setup’ on the register menu, then select ‘Manage Items’.
How to delete items in a list?
From the Item List, click to edit an existing item and select ‘Delete’. Check the box to delete the item in all linked locations (optional for multi-location accounts) and select ‘Continue’ to confirm the deletion. To delete many items with variants at once from a single location, use Bulk Management.
What is variant inventory?
Items with variants are inventory items sold in multiple variations, such as a t-shirt with different sizes and colors. This type of item allows you to create all variations at once instead of having to add a separate basic item for each. This guide will help you learn how to set up items with variants and how to sell them at the register.
What items can you use modifiers for?
For made-to-order food items, we recommend using basic items with modifiers instead. Items with variants can be used for a number of other retail items, such as vape liquid (multiple nicotine levels and flavors), jewelry (different sizes and colors), and sheets (sizes, colors, and materials).
What does ring up an item do?
Ring up an item to add it to the sale.
Does ShopKeep collect sales tax?
Based on applicable tax laws, ShopKeep will calculate, collect, and remit sales tax on behalf of our customers. For a list of states where sales tax will be collected on your hardware order please refer to our Billing Policy.
Does ShopKeep accept credit cards?
ShopKeep Store currently only accepts payment by Credit Card. Call us if you cannot use one, at 866-300-9175.
Is ground shipping free?
Ground shipping to the contiguous US is always free. Shipping is calculated by weight for expedited orders and orders being shipped outside the contiguous US.
Is exchange process like return?
Absolutely. The exchange process is just like the return process and you can read about it here.
Are ShopKeep Gift Cards Right For You?
Overall, ShopKeep’s gift card program is highly functional, easy to use, and inexpensive compared to many competing POS systems with integrated gift cards. However, the program does have a few shortcomings. In particular, its eCommerce features are somewhat limited since customers can buy eGift cards in your online store but can’t redeem them in your store. For a multichannel business that wants more flexibility and syncing of online and in-person sales, you might want to check out the gift card programs offered by Square and Shopify POS. Nevertheless, for most small restaurants or retail businesses that sell primarily in person, ShopKeep gift cards should work out just great.
How much does it cost to add gift cards to ShopKeep?
To add gift cards to your ShopKeep POS, you’ll need to subscribe to the “Essential” package ($79/month, billed annually) or the “Advanced” package ($179/month, billed annually). If you’re not sure if your account has gift cards, sign in to your ShopKeep BackOffice as the Business Owner or as an employee with the “Manage Account” permission.
What is ShopKeep back office?
Your ShopKeep BackOffice has a gift card reporting portal that contains important data about your ShopKeep gift card sales and redemptions. For multilocation businesses, ShopKeep’s gift card portal makes it easy to see combined gift card sales across all locations or sort gift card data by location. Using ShopKeep’s gift card support page mentioned above, you can learn more about ShopKeep’s gift card reporting suite and how to run gift card reports. Some reports you can generate include:
How to upgrade gift card if it's locked?
If Gift Cards are locked on your account, click “Add Gift Cards” and follow the prompts to upgrade your account to a package that includes gift cards.
Why are gift cards important?
Whatever your reasons for offering them, gift cards make sense for most business models. According to ShopKeep, gift cards provide an easy way to attract new customers by serving as marketing tools. They are “mini billboards,” in essence.
What is a gift card program?
In particular, a gift card program that integrates with your POS ensures you get the most accurate sales data and reporting. Your POS may also be tied to your loyalty program, your customer directory, and other important business information.
Why do you offer gift cards?
Maybe you want to increase engagement with your brand and create brand awareness. As I discuss in the article, How To Implement A Gift Card Program For Small Business: What You Need To Know & How To Get Started, people also spend more at your store when they pay with a gift card.
What is a Shogo cash drop?
A Shogo Cash Drop is equivalent to a ShopKeep Safe Drop.
What is transaction ID in QuickBooks?
If you want QuickBooks to generate a transaction ID or should we generate one? Transaction numbers are used to count each transaction entered into the QuickBooks File. These can be generated internally in QuickBooks or by Shogo.
What is a class customer deposit account?
Class -Customer - Deposit Account. Class: is an identification that allows tracking of different segments of your business. Customer: Sales receipts may optionally have a customer defined, such as "POS Sales". Deposit Account: This account is where the net cash deposit should go. See link for more information:
What is the book inventory/cogs preference?
If you choose to enable the Book inventory/COGS preference a journal entry will be created to adjust inventory value against Cost-of-goods sold, based on the item costs defined by the Point of Sale.
Can you use a prefix in Shogo?
If you choose to Shogo to generate the transaction numbers you will want to use a prefix. This can be anything you want.
Do you report over or short in Point of Sale?
If your Point of Sale supports cash drawer operations but you do not want to include any reported over or short in your accounting postings set this to ON.
Can a sales receipt be a customer?
Customer: Sales receipts may optionally have a customer defined, such as " POS Sales"
How to delete items in a list?
From the Item List, click to edit an existing item and select ‘Delete’. Check the box to delete the item in all linked locations (optional for multi-location accounts) and select ‘Continue’ to confirm the deletion. To delete many items at once from a single location, use Bulk Management.
What is reorder trigger?
Reorder Trigger | Low quantity on hand amount that, when reached, prompts the item to appear on the Reorder Report. This field only appears if Track Quantity On Hand is toggled on.
How to create inventory in ShopKeep?
Enter details such as item name, price, and cost to create a basic inventory item from BackOffice or the ShopKeep Register app. Track the item’s quantity, set its register status, and customize other attributes that control how the item works.
How to manage items in ShopKeep?
Click to Enlarge. In the iOS ShopKeep Register app, tap ‘Manage Items’ on the Main Menu. For the Android ShopKeep Register app, tap ‘Setup’ on the register menu, then select ‘Manage Items’.
What is basic inventory?
Basic inventory items are goods sold individually without multiple variations, such as different colors or materials. Add new basic items from BackOffice or the ShopKeep Register app to be able to sell them at the register and via other ShopKeep sales channels.
Where are shortcuts for inactive items?
Shortcuts for inactive items remain on the item shortcuts setup panel until removed. Visit our troubleshooting guide to learn how to remove an item’s shortcut.
What is sales price?
Sales Price | Amount the customer pays for the item at the register. This field is only available if the item’s Price Type is Fixed or Unit Price.
What Are Items with Variants?
Create An Item with Variants
- Fill in the item’s description, configure some optional settings, and enter the item’s options to create a new item with variants in BackOffice. Employees with the relevant BackOffice permissions also have the ability to create items with variants within the Retail POS (S-Series) app. 1. Visit the Item List in BackOffice or from the Retail POS (S-S...
Sell An Item with Variants
- After creating an item with variants, learn how to sell it at the register. 1. Ring up an item to add it to the sale. 1.1. When scanning a UPC assigned to multiple variants, the cashier must manually select a variant. If no variant is selected, an ‘i’appears to remind them. 1.2. Can’t find the item on the register? Visit our troubleshooting guidefor help. Tap a Shortcut Search for an Item 2. From l…
What’s Next?
- After reviewing the sections above, move on to the articles below to learn about related topics, such as how to add items with variants to the register layout.