Vivint Door Lock Not Working: How to Troubleshoot
- Change the Batteries in Your Lock If you’re having issues with your Vivint door lock, (such as not locking/unlocking or not responding), the first place to look is the batteries. ...
- Remove, Reset and Re-add the Lock to the Vivint Smart Hub ...
- Recalibrate Your Lock ...
- Weak Panel Signal: Try Again ...
- Wrapping Up ...
Full Answer
What can you do with a Vivint smart lock?
The Vivint smart lock goes beyond the basic features you need in a smart lock with the added benefit of integrating with your smart home. With a Kwikset Smart Lock from Vivint, you can do the following: With the Vivint app, you can unlock your smart lock no matter where you are.
How do I replace the batteries in my Vivint lock?
After that, it’s time to replace the batteries in your Vivint lock. To begin, open the package containing your replacement battery, which should include a small Phillips head screwdriver. Gently install the replacement battery into your lock with the screwdriver. After you’ve put it in, use glue or a flathead screwdriver to secure it.
How do I consent for Vivint to use automated technology?
Or skip the form and call now: 844.673.0232. By clicking the button below, you consent for Vivint to use automated technology, including calls, texts and prerecorded messages, to contact you at the number and email provided about Vivint offers. This consent is not required to make a purchase.
How can I lock my home and arm my security system?
So if you're heading out for vacation or just a few hours, you can lock your home and arm your security system with a single touch. No more rushing around to lock the door and get out of the house before your system is armed—just do it all from your front door or from your app. With your smart speaker, you can also lock your door with your voice.
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How do I reset my Vivint door lock?
Factory Reset:Remove the battery pack.Press and HOLD the Program button.Re-insert the battery pack (keep holding the Program button for 30 seconds). The lock should beep and the LED will flash red.Release and press the Program button once more. ... The lock will re-initiate the handing process (extend/retract the bolt).
Why is Vivint door lock not working?
If your Vivint door lock is not locking or unlocking, check the following: Check for low batteries. If the red light on the back of your door lock is blinking or if you have a low battery alert on your touchscreen panel, you'll need to replace your batteries with four new AA batteries.
How do I get my Vivint lock back online?
Smart Lock - Not Visible OnlineGo to your touchscreen panel and make sure that your door lock is showing on the panel. (If you have a Go! ... If your door lock is not displayed, then you need to re-add it.If it is visible on the panel but not on the website, chat with a Smart Home Specialist for further assistance.
Why smart door lock is not working?
All you will need to do is replace the batteries in the door lock. Once the batteries are replaced, re-enter the Google app and try again to open the door lock. If the lock is still jammed, move on to the next step.
Why does my keypad door lock not work?
If you notice any undesirable operation in your keypad door lock, the first thing you should do is replace the batteries. Although most keypad door locks come with a low battery indicator that notifies you when the batteries are low, it may happen unannounced sometimes.
Why is my smart lock not locking?
There's a chance that your phone simply hasn't updated its location status in a while. If this is the case, Smart Lock will stop working, as Trusted Places needs a fairly recent location report before it will unlock your phone.
How do I reset my Vivint panel?
Reboot your panel Tap on Smart Hub. If you have multiple panels on your system tap Displays then tap on the panel you want to reboot. Tap Reboot, and then Yes to confirm.
What is the Vivint installer code?
To send basic commands to other devices, follow these instructions from the settings tab (see Figure 1): 1. Select “Devices” 2. Enter the default installer PIN code (2203) 3.
Why is my Vivint door lock red?
A green light means the door lock is unlocked, yellow means the lock is locked, and red means low battery.
How do you change the battery in a vivint lock?
0:040:43Battery Tutorial: Door Lock (9910) - YouTubeYouTubeStart of suggested clipEnd of suggested clipFrom the inside part of your door slide the cover up and off of your door lock grip the battery packMoreFrom the inside part of your door slide the cover up and off of your door lock grip the battery pack from the top and pull it up and out remove the old batteries.
How do I reset my front door keypad?
First, you need to dig out the battery cover of the back lock along the groove. Second, use a stick to press the reset button. After the keypad door lock keeps beeping, you need to release the reset button. At the same time, the keypad will wake up, you need to enter 0#.
Can a locksmith open a Smart Lock?
The answer is yes! Emergency locksmiths are trained in many different areas and can most certainly handle unlocking your electronic lock if you're in an emergency situation.
How do you reset a smart door lock?
9:4727:46Kwikset Keypads/Smart Locks Factory Reset - YouTubeYouTubeStart of suggested clipEnd of suggested clipButton while reinserting the battery pack keep holding the button for 30 seconds until the lockMoreButton while reinserting the battery pack keep holding the button for 30 seconds until the lock beeps and the status led flash red press the program button once more when the status led flash green.
Why does my vivint door lock keep beeping?
If your Electronic Door Lock is beeping and the buttons are flashing red, this means that there's been some kind of error or the batteries are low. If the batteries have already been changed and you still see a red flashing light when you try to use the lock, there could be an error with the lock.
How do you change the battery in a vivint lock?
0:040:43Battery Tutorial: Door Lock (9910) - YouTubeYouTubeStart of suggested clipEnd of suggested clipFrom the inside part of your door slide the cover up and off of your door lock grip the battery packMoreFrom the inside part of your door slide the cover up and off of your door lock grip the battery pack from the top and pull it up and out remove the old batteries.
How do I reset my Vivint panel?
How do I reset my Vivint panel?Tap the Menu icon.Go to the Smart Home Settings section of the screen and tap Devices.Enter your PIN.Tap on Smart Hub.Tap Reboot and Yes.
How do I reset my Vivint panel?
It resets the system without losing any information like saved devices.
Why won’t the Vivint app work?
Like any other security app, the Vivint app will sometimes freeze, glitch out, or not respond to your commands. There are a gob of reasons why an app can glitch out, but frustratingly, very few fixes.
