In order to receive a refund for your FIXD Premium subscription, please contact either Apple Support or Google Play Support. Once your subscription is canceled, you can continue to use the free features of the app along with your FIXD Sensor. If you still need assistance, please contact us at [email protected] .
How do I return a fixd product?
If you are unhappy with any FIXD product for any reason, request a full refund within 30 days after the date of delivery. A return authorization must be requested prior to the 30 day time period of the order being delivered. To request a label, the order number and delivery address zip code will be required.
What is fixd's return and Warranty Policy?
Returns & Warranty. Updated: 10/16/2019. If you are unhappy with any FIXD product for any reason, request a full refund within 30 days after the date of delivery. To qualify for a refund, the following conditions must be met: A return authorization must be requested prior to the 30 day time period of the order being delivered.
Can I get a refund on my fixd order?
No refunds will be given under the warranty. The product can not be intentionally altered in any way. If there is any indication, FIXD can deny the warranty claim. The 1 year warranty period is only applicable to the date of delivery for the original order.
How do I fix a rejected tax return?
To fix your rejected return, first find your rejection code—it indicates the reason your return was rejected. The code is in the email you received and in TurboTax after selecting Fix my return. Here's an example: To fix and refile your return, select Fix it now or Revisit and TurboTax will guide you through fixing and refiling your return.
How do I cancel my FIXD subscription?
Launch the Google Play Store app. Tap Menu -> My Apps -> Subscriptions and tap on the app of the subscription you'd like to cancel. Alternatively, tap Menu -> My Apps -> Tap the app of the subscription you'd like to cancel -> Tap the app's details page. Tap “Cancel” and “Yes” to confirm the cancellation.
How do I contact FIXD?
Buy FIXD!Is it easy to use? If for some reason you have any questions or trouble installing it, simply email us at [email protected] it really tell me what's wrong with my car?Is it available on Android and Apple phones?
Does FIXD work without a subscription?
No, you do not need the subscription to use your FIXD sensor. The subscription does come with additional features, but scanning your vehicle will always be free. To see what features are included in the subscription see the graphic below or tap the premium tab in the app!
Why is my FIXD not connecting?
Close out of the app, and unplug the sensor, that should help refresh it. When you plug the sensor in, check to see if a blue light flashes. If you do not see it check your fuse to the port or try the sensor on another vehicle. Then, start your vehicle and leave it running.
How reliable is FIXD?
Fixd user reviews are overall solid. If you go to Amazon, for instance, you'll find that the average rating from 726 user reviews is around 4.5 stars. What's more, Fakespot, which evaluates Amazon user reviews, gives the Fixd an A and has deemed just 10 percent of those reviews of low quality.
Does FIXD drain your battery?
FIXD doesn't drain your battery power especially after the communication with the FIXD app is cut off. However, if your car is sitting idle for more than two weeks, then it's better to unplug the sensor to preserve your battery life.
How many times can you use FIXD?
You can use your FIXD Sensor to scan as many vehicles as many times as you want at no extra cost. This Premium subscription is a 100% optional upgrade for those FIXD members who want to access VIP support from our FIXD Mechanics and get even more detailed information about their cars and repair costs.
Can a FIXD sensor be used on more than one car?
Connecting Multiple Vehicles to Your FIXD App One FIXD Sensor can be used with multiple vehicles, but we do recommend having one device per vehicle in order to get the most out of it. You can plug in multiple sensors to each vehicle your family owns and connect them all to one account on your phone.
Can you move FIXD from car to car?
One FIXD device can be used with multiple vehicles, but we do recommend having one FIXD sensor per vehicle in order to get the most out of it. With one sensor per car, you can keep track of your mileage and provide updates when your vehicle is coming up on its next maintenance interval.
How do I set up my FIXD?
1:112:41How To Setup A FIXD Diagnostics Sensor - YouTubeYouTubeStart of suggested clipEnd of suggested clipOnce you find the obd2 port tap. I found it in the app. Select the sensor that is now visible onMoreOnce you find the obd2 port tap. I found it in the app. Select the sensor that is now visible on your screen. Your phone is now connected and you can name the sensor.
Why is my FIXD flashing?
The blue light will flash when it is first plugged in, and it will also flash when it is connecting to the app!
Does FIXD work with iPhone?
Compatible with iPhone, iPad, & Android. 📱 KNOW WHEN IT'S TIME FOR YOUR NEXT OIL CHANGE - FIXD is the only car code scanner that also tracks maintenance and wear items and automatically notifies you when your car is due for service.
Which is better BlueDriver vs FIXD?
BlueDriver Which Is Better? - FIXD Best OBD2 Scanner....BlueDriver PROSBlueDriver CONSGenerates Repair Reports which can easily be shared with your mechanicOnly monitors one vehicle at a timeConfirmed Fix & Smog Check available for free in the app2 more rows•Jun 17, 2021
Can FIXD reset codes?
If the code is emissions related, FIXD cannot clear it due to Federal Regulations. You must get the issue fixed and then the code will be cleared after 30 miles of driving. If it is not emissions related, please reach out to us.
Where are FIXD plugs?
Locate the OBD-II port: In the vast majority of cars, it is on the driver's side under the dashboard, just above the pedals. Once installed, you can leave the FIXD sensor plugged in while you drive.
How long is the warranty period for Fixd?
The Warranty Period for Physical Goods purchased from FIXD is 365 days from the date of delivery. A replacement product assumes the remaining warranty of the original product delivery date. The Limited Warranty does not cover the product in which problems were caused by:
When do you need a return authorization?
A return authorization must be requested prior to the 30 day time period of the order being delivered. To request a label, the order number and delivery address zip code will be required. (The order number should be in either a GO or FIXD format – “FIXD123456”.)
Does FixD deny warranty?
If there is any indication, FIXD can deny the warranty claim. The 1 year warranty period is only applicable to the date of delivery for the original order. This period does not restart when a new product is delivered. Issues with the app do not warrant a defect in the product.
How long does it take to get a refund on a Fixd sensor?
If you don’t love your new FIXD Sensor or FIXD Premium features for any reason, simply contact our customer support team within 30 days of purchase for a full, prompt, and courteous refund.
What is the Fixd app?
The free FIXD app can be used to scan your vehicle for errors, track maintenance and wear items, and much, much more. For full details on how to use the features inside our free app, watch this video.
What Is FIXD Premium?
FIXD Premium is our optional upgrade to the FIXD Sensor and free app. For only $69/year, members have the ability to talk to a FIXD Mechanic, get guaranteed cost estimates for repairs, & more.
What time does the fixd mechanic call?
FIXD Mechanic Hotline: Call our mechanics Monday-Friday 8am-8pm for a trusted second opinion, DIY repair walkthrough, car care tips, and more at no charge.
What can you see after a fixd sensor scans your car?
It’s that simple! After the FIXD Sensor scans your vehicle for diagnostic fault codes, you’ll be able to see the simple description of your code, know how severe it is , view potential fixes, track maintenance and wear items, and more for free inside the FIXD app. (Cost estimates and confirmed fixes are only available for FIXD Premium members.)
How to set up a fixd sensor?
To successfully set up your FIXD sensor and FIXD app account, please check the following items: 1. Make sure your vehicle is compatible. 2. Make sure you have a compatible device. – iPhones and iPads with operating system 14 and beyond are compatible.
Do you need to connect your Fixd Premium account to the Fixd app?
If you download the FIXD app and aren’t able to access your Premium features, don’t start a trial in the app!
How to return items on Freestyle?
Return items purchased from the Freestyle tab by selecting "Return" on your Orders page. You'll see an option to return if you purchased the item less than 30 days ago.
What to do after trying on a stylist?
After you try on the pieces from your Stylist, easily purchase the ones you want to keep and send back the rest.
Does Stitch Fix refund credit?
If you paid for all or part of a delivery with Stitch Fix credit, any amount charged to your saved payment method will be refunded first, and the remaining amount will return to your credit balance.
Does Stitch Fix Freestyle offer returns?
We offer free returns on all items purchased, including items you’re trying on from your Fix delivery and items purchased individually in Stitch Fix Freestyle™ .
Can you return unworn items?
Please make sure any returned item is unworn and in saleable condition, and has all original packaging and tags. This includes any branded bags for footwear and boxes for jewelry. You are, of course, allowed to try items on before returning them (other than underwear and earrings).
How do I find my activation code?
You should have received an email shortly after purchase with the subject line “Thanks for joining FIXD Premium! *ACTION REQUIRED*”. Inside should be a 8-10 character code at the bottom of the email.
What if I subscribed in the FIXD app?
If you subscribed to FIXD Premium through the FIXD app, you will need to manage the subscription on your phone.
