how do i sync my amazon account with alexa

Full Answer

How do I connect my Alexa to my phone or tablet?

You'll need to get an Amazon Music account for Android or your iPhone/iPad as well as the Alexa app for your phone/tablet. If you rather use the website instead of the app, you can. You don't normally need to do this since, as soon as you register your Alexa to your Amazon account, you'll have access to your music. Method 1

How do I add my family to my Alexa account?

To do so, open the Alexa app on your phone and open the menu. Next, tap Account Settings, select Amazon Household and tap Start. You'll be instructed to hand your phone to the person you're adding your household so they can sign in to their Amazon account.

How do I connect my Amazon Music subscription to Alexa?

Click Prime Music. You'll have to scroll to find the "Music" header, and Prime Music is the subscription-based service you want to connect. Log in with your Amazon Music account. If you haven't connected your Amazon Music subscription with Alexa previously, you will be prompted here to do that.

How can I add another person to my Amazon Echo device?

Fortunately, there's a setting called Amazon Household for that: It lets you connect another person's Amazon account to your Echo device. You can add one adult and up to four kids to your account. To do so, open the Alexa app on your phone and open the menu. Next, tap Account Settings, select Amazon Household and tap Start.

Is Alexa account the same as Amazon account?

All you need is an Amazon account to use Alexa, but having an Amazon Prime subscription is not necessary. Furthermore, you can get Alexa free of cost on iOS, Android, or Fire OS on Amazon's own tablets.

Why wont my Alexa connect to my Amazon account?

Check that you have the latest version of the Alexa app. Make sure your Echo device is compatible with Echo Connect. Restart your Echo Connect by unplugging the power adapter from the back of the device, then plugging it back in. Check that your Wi-Fi credentials are correct.

Does Alexa have to be linked to Amazon account?

You need an Amazon account to use Alexa, but you don't need Amazon Prime(Opens in a new window). Sign in on the app. Then click More on the lower right and select Add a Device. Here you can add any number of Alexa-supported devices to your account, from smart lights to smart plugs.

How do I reset my Amazon Alexa?

Here's how to complete the process using the Alexa app on your iOS® or Android™ smartphone.Go to Devices.Tap the Echo & Alexa icon at the top.Select the speaker you want to factory reset.Scroll down and tap Factory Reset.Confirm the factory reset.

Why is Alexa not finding devices?

Restart your Alexa device and your smart home device. Disable and re-enable the skill for your smart home device in the Alexa app. Disconnect your smart home device using the Disable option for your device in the Alexa app. Then, re-enable your smart home device again.

Is my Alexa password same as Amazon?

No, the Alexa app password does not have to be the same. The Alexa app is used more to set devices up with your amazon device while the echo dot is more for functionality of the echo itself. Hope this helps.

How do I add an account to Alexa?

Open to Devices > Echo & Alexa on the Alexa app and select the Echo to which you want to add the child. Tap Amazon Kids under the General section. Turn on the switch to enable Amazon Kids, and a screen pops up to explain the feature. Tap Setup Amazon Kids, then select the child that you added to your Amazon Household.

Can you have 2 Amazon accounts on Alexa?

You can create what Amazon calls a “household.” That means that there can be two adult accounts on the device. On an Echo, that means it can display photos and allow notifications (for example, for a to-do list) from both accounts.

Why is Alexa having trouble connecting?

Connectivity problems can sometimes be caused by network hardware, rather than the devices that connect to the network. Restart the Alexa-enabled device. Power off or unplug the Echo or Alexa-enabled device, turn it back on, then connect to Wi-Fi again.

Why can I not connect to Amazon?

If other devices can't connect, restart your Internet router and/or modem. If you're experiencing connection issues on multiple devices, it might be a network issue. You can wait a few hours and try again in case of a network outage, or contact your Internet Service Provider.

Why is my Echo Dot saying it's not registered?

If device registration isn't an issue, perhaps overlapping WiFi networks are. The Echo Dot sometimes has trouble differentiating different WiFi channels or networks within the same property. One way to overcome this is to turn off all other networks or second channels while you register your Echo Dot.

Why is my Echo Dot not pairing?

Open the Alexa app and hit Settings. Tap on your Echo device, select Bluetooth and Clear all paired devices. To re-pair the devices, say “Pair” around Alexa to place the Echo in discovery mode. Next, head to the Bluetooth settings on your device or app in order to pair, as normal.

Community Q&A

Include your email address to get a message when this question is answered.

About This Article

This article was written by Darlene Antonelli, MA. Darlene Antonelli is a Technology Writer and Editor for wikiHow. Darlene has experience teaching college courses, writing technology-related articles, and working hands-on in the technology field.

How to switch between accounts on Amazon?

To switch back and forth between accounts, just say "Alexa, switch accounts." Make sure you know which account you're using by asking "Alexa, which account is this?" Note that if you remove a person from your Amazon Household, they won't be able to add their account to another Household account for 180 days, or about six months.

How many kids can you add to Alexa?

You can add one adult and up to four kids to your account. To do so, open the Alexa app on your phone and open the menu. Next, tap Account Settings, select Amazon Household and tap Start. You'll be instructed to hand your phone to the person you're adding your household so they can sign in to their Amazon account.

Can Alexa distinguish between people?

However, this can become confusing when everyone is asking Alexa to add something to their to-do list and Alexa can't distinguish between each person's list. Fortunately, there's a setting called Amazon Household for that: It lets you connect another person's Amazon account to your Echo device.

How to link Vera to Alexa?

In the upper right corner, click on the arrow sign to open the drop-down menu, and then select Manage Alexa. 2. Provide or revoke access for new or existing devices and scenes. This will take you to the same page seen when first linking Vera with Alexa.

How to see Alexa devices?

Start off by heading to alexa.amazon.com, and log into your Alexaaccount there. Once in, go into the Smart Homesection. You should see both the Devicesand Scenesoptions.

Can you remove an Alexa scene?

Simply revoking access for a given scene or device won't cause it to disappear from the Alexa interface, and you need to actually forget—i.e. remove—it for good measure, for that to happen.

Can you set up Alexa with Vera?

When first setting up Amazon Alexawith Vera you can pick which devices and scenes Alexawill discover and be able to control. But should you change your mind and want some of them gone and no longer controllable through Alexa, or if, conversely, you have paired some new ones with Vera and want Alexa to discover them, you can easily make the proper adjustments at any given point later on.

How to share Amazon account with adult?

Add the name and email of the adult you want to share the account with. They will be invited to join your Amazon Household. (A teen will also get an invite; you will need to create a child’s profile yourself.)

What does it mean to have two adult accounts on Amazon?

Mainly, it means that everyone is pretty much sharing the same account. You can create what Amazon calls a “household. ”. That means that there can be two adult accounts on the device. On an Echo, that means it can display photos and allow notifications (for example, for a to-do list) from both accounts.

How to add a child to Amazon?

Here’s how to add someone to your household: 1 Go to the Amazon Household page on the Amazon website. (You can no longer add a household member using the Amazon app.) 2 Select “Add Adult” (or “Add a Teen” or “Add a Child”)

How much does Amazon Kids Plus cost?

You can also add four children age 12 and under via the Amazon Kids Plus plan, which costs $4.99 a month (or $2.99 a month for Prime members) for a single child and $9.99 a month (or $6.99 a month for Prime members) for up to four children.

Can I remove a household member from Amazon without a 180 day ban?

That 180-day restriction could be a problem if, for example, you’re simply trying to transfer a household member to a different account or if you’ve accidentally removed somebody. In either case, it’s a good idea to contact Amazon customer support via chat or phone. According to a customer service rep I chatted with, Amazon can remove a household member without imposing the 180-day ban if requested. And if you’ve already removed one, it can reset the account so that you can add another before the six-month period is up.