how long does fios battery last

How often do Verizon FiOS batteries need to be replaced?

KDKA-TV in Pittsburgh recently looked into FiOS customer complaints about the batteries — and about having to go out-of-pocket to replace them when they fail. After noticing the red light on his FiOS modem, one customer called to see about getting the battery replaced. “ [Verizon said] your battery is only warranted for one year,” he tells KDKA.

How long does Verizon FiOS battery Beep last?

How to stop Verizon Fios 'battery beep'. A tech-support note says that this battery usually lasts “ between 2 and 4 years, depending on the average temperature of the environment .” Ours made it through four years in a cool, dry corner of the basement, and then I needed a day or two to pin down the mysterious beep we kept hearing every 15 minutes.

How long does a Verizon modem battery last?

After noticing the red light on his FiOS modem, one customer called to see about getting the battery replaced. “ [Verizon said] your battery is only warranted for one year,” he tells KDKA.

How much does a backup battery for Verizon FiOS cost?

“The backup power is something that is really just a customer preference,” explains the rep. KDKA says the 7-amp battery costs around $44 plus tax at retail. One local store says it gets around 10 people a day looking for replacement batteries. But at least Verizon provides FiOS customers with a backup battery.

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How often replace Fios battery?

between 2 and 4 yearsTo provide that reserve power, Fios boxes have long included the battery backup unit and its 12-volt lead-acid battery. A tech-support note says that this battery usually lasts “between 2 and 4 years, depending on the average temperature of the environment.”

What happens if Fios battery dies?

FIOS During Power Outages If you lose power you can expect to lose internet connectivity even if you have an ONT battery backup. This is the case because the ONT battery exists to ensure phone service during an internet outage, but not internet!

Does Fios need battery backup?

The battery is only needed to provide backup power for telephone service. If you unplug the BBU from 110V AC and there is no working battery installed, the ONT will shut down and all FiOS services will stop. In your case, you want to unplug the battery from the BBU but don't unplug the BBU from the wall.

How much does a Verizon battery cost?

For older models, Verizon will offer you a replacement free of charge. For newer models, you can get a replacement unit for $39.99 from Verizon's accessories store, or you can look for 12-volt 7.2 Ah lead-acid batteries from third-party vendors.

How do I replace my Verizon FIOS battery?

How do I disconnect or replace the battery?After unplugging the battery backup unit from your wall outlet, open the battery compartment. ... Gently disengage the retaining clips that hold the battery in place and remove the battery. ... Remove the plastic covers on the black and red terminals of your new battery.More items...

How do I get my Fios battery to stop beeping?

1:192:40Verizon Fios Battery Replacement Free - Stop The Beeping BatteryYouTubeStart of suggested clipEnd of suggested clipTheir FiOS units. And when they end their service with Verizon if Verizon realizes they've butcheredMoreTheir FiOS units. And when they end their service with Verizon if Verizon realizes they've butchered their units those units have fines I've heard of 500 bucks and up don't do it there is no need I'm

Can I bypass Fios battery backup?

You can't remove the BBU without some other means to supply power. That Verizon info said "you can safely and easily disconnect the backup battery" not Remove Battery Backup Unit. Most of the BBU you just remove the battery. Hold the reset alarm button for 10 seconds and your done.

Does Fios phone work when power is out?

Re: FIOS when electricity is off The back up battery only works the phone. TV and internet will always go off in a power outage. Since there is no power to your TVs or computer.

What does the Fios battery do?

Helps keep your phone on, even when the power's off. Compatible with Fios. Your phone can stay on, even if the electricity goes off.

Will Verizon replace battery for free?

Yes, Asurion does offer free battery replacement but not in the store directly. You would contact 611 from the cell phone or 1-800-922-0204 to set up having the battery replaced. Batteries are consumable parts of the device and are replaced at the users expense. Complain to Verizon, this has nothing to do with Apple.

Is battery replacement covered on Verizon?

Nearly all of Verizon's device protection options include coverage for loss, theft, battery failure, physical damage (including liquid damage) and post-warranty electrical or mechanical malfunctions.

Why is my Verizon FIOS battery beeping?

VERIZON FIOS BATTERY BEEPING: WHY IS IT HAPPENING? If the BBU in your Verizon ONT begins to wear out, the ONT will begin to emit a beeping sound every 15 minutes. Even if you never use it, you will have to deal with the beeping noise at some point because the battery will start to wear out after a few years.

How do I reset my Verizon battery backup?

Most of the BBU you just remove the battery. Hold the reset alarm button for 10 seconds and your done. Some very old BBU need to be replaced either with a BBU where you can reset the alarm. or a simpler power supply. In that case you will have to have Verizon come and do it.

How do I reset my Verizon FIOS power box?

To manually reset your Set-Top Box:Unplug the power cord to your Set-Top Box from the electrical outlet for 15 seconds and then plug it back in. ... Wait for the time to appear on the front of the Set-Top Box, then power it on.Wait several minutes while the Interactive Media Guide updates.More items...

What do I do with my old Verizon battery?

You can drop off your old phone and rechargeable battery at any Verizon store to be recycled. Use our Store Locator to find your nearest store.

How do I know if Verizon Fios is working?

Staying connected to the Verizon Fios NetworkONT plugs directly to an existing electrical outlet at your location.An indicator light lets you know if electrical power is present.During normal operation, the light should be on.

What happens if my FiOS battery goes out?

When Your FiOS Backup Battery Goes Dead, It’s Probably Up To You To Replace It. If you have an Internet/phone/cable bundle, there’s a chance that your modem has a battery backup that would allow you to use the phone for several hours during a power outage.

How much does a 7 amp battery cost?

KDKA says the 7-amp battery costs around $44 plus tax at retail. One local store says it gets around 10 people a day looking for replacement batteries. But at least Verizon provides FiOS customers with a backup battery.

What does the red light on my FiOS ONT terminal mean?

A red illuminated notice and intermittent beep from my FiOS ONT terminal indicates that my rechargeable backup battery needs replacement. I've three questions concerning this: 1) Is Verizon the only supplier of this battery? 2) How long are these batteries expected to last? 3) The existing battery identifies the model to be a "Goldtop HS - GT 12080-HG, 12v - 8Ah, Non Spillable". However a sticker on the inside of the ONT battery cover indicates to replace only with a 12v-7Ah battery. Which is correct?

Can you remove a phone battery if you don't have phone service?

And if you don't have phone servcie (or don't care to have phone service in the event of a power outage) you can remove the battery all together.

How long does a FiOS battery last?

A tech-support note says that this battery usually lasts “ between 2 and 4 years, depending on the average temperature of the environment .”.

What happens if you disconnect the battery on a FiOS?

A. There is, and it’s a little counterintuitive: If you disconnect the battery, the Fios “battery backup unit” should stop nagging you about replacing it.

What did Mitchell say about the battery?

With an older unit, Mitchell’s advice was to experiment: “Try pulling the battery; it won’t harm anything and, if the alarm goes quiet, it’s problem solved.”

Does Verizon replace early generation backup devices?

Mitchell said Verizon will replace “early-generation” backup devices at no charge. This situation results from Verizon’s decision early on to ensure that subscribers to its fiber-optic broadband service could still use corded phones for the first several hours of a power outage.

Does Verizon have battery backup?

Verizon has since moved away from mandatory, expensive battery backup, Mitchell said: “We have seen an upswing in customers who simply do not want to deal with battery backup.”. It’s not only that smartphones and tablets can let you keep communicating during a power outage.