What are the duties of hospitality?
Although the job description for these duties varies, there are mainly five key responsibilities every Hospitality Manager should expect to administer: Managing budgets, customer service, supervising maintenance, coordinating departmental tasks, and overseeing food and beverage.
Is hospitality a good career?
The hospitality industry has so much more to offer than working in operations, especially for those who stay in the business after their first jobs. Ambitious hospitality professionals may pursue positions in regional and corporate management, revenue management, finance, human resources, marketing and more.
What type of job is a hospitality job?
Hospitality jobs are customer service positions at hotels, restaurants, events, and other areas of the tourism industry. Opportunities vary and encompass all jobs at the locations, with employees working together to satisfy the customer's needs.
What are 5 careers in hospitality?
Top 10 jobs in hospitalityHotel general manager. ... Hotel clerk. ... Bellhop. ... Meeting and convention planner. ... Concierge. ... Maitre d' ... Executive chef. ... Reservation ticket agent.More items...•
Is hospitality hard to study?
The hospitality industry isn't easy, but it is a challenging field to study. You'll need to have a lot of enthusiasm, adaptability, and the desire to work hard. In addition, you'll need to be a great communicator. Those who are good at this will excel in the industry.
How do I get into hospitality?
6 Steps To Get a Hotel or Hospitality Job With Little to No...Gain any essential certification. ... Extra experience you can include on your CV. ... Practise these skills at home. ... Get experience through volunteering. ... Apply for these entry level jobs. ... Pick the right jobs to apply for and target your resume to the description.
What is the highest paid job in hospitality?
7 highest-paying hospitality jobsRestaurant manager.Event manager.Hotel general manager.Sommelier.Food service director.Travel manager.Executive chef.
Which courses are in hospitality?
Diploma in Event Management.Higher Certificate in Hospitality Management Practice.Higher Certificate in Tourism & Travel Management Practice.Higher Certificate in Marketing Specialisation Tourism.Travel and Tourism Operations.The Event Planner.Hotel and Catering Operations.Hospitality Management.More items...
What do you call someone who works in hospitality?
The hotel and restaurant industry is generally referred to as the "hospitality industry." People who work for hotels are said to work in "hospitality," so such workers are commonly called either "hospitality workers" and/or "hospitality industry workers." These terms are the industry standard; they're boilerplate plate ...
Is a cashier a hospitality job?
Hospitality cashiers perform duties that relate directly to the kind of establishment for which they work. Cashiers who work for restaurants are called cashier checkers. They answer telephones, take reservations, and often serve as hosts by seating patrons.
What should I do after hospitality?
Career Change Ideas for Hospitality ProfessionalsReceptionist. ... Bank Teller. ... Member Service Representative. ... Receiving Clerk. ... Administrative Assistant. ... Customer Service Representative. ... Social Media Specialist. ... HR Assistant.More items...•
What is the best position in hotel?
Top 10 highest paying positions in the Hospitality Industry:Hotel Manager.Restaurant Manager.Event Coordinator.Head of Housekeeping.Chief Sommelier.Food and Beverage Director.Cabin Crew.Catering Manager.More items...•
What are the disadvantages of hospitality industry?
Some of the main drawbacks of working in the hospitality industry are:It can involve long working hours. ... It usually comprises a high-pressure environment. ... It may involve extensive physical work.
What should I do after hospitality?
Career Change Ideas for Hospitality ProfessionalsReceptionist. ... Bank Teller. ... Member Service Representative. ... Receiving Clerk. ... Administrative Assistant. ... Customer Service Representative. ... Social Media Specialist. ... HR Assistant.More items...•
How much money can you make in the hospitality industry?
Median Annual Salary According to the Bureau of Labor Statistics (BLS), hotel managers earn a median salary of $59,430. Source: U.S. Bureau of Labor Statistics (BLS) 2021 median salary; projected job growth through 2031.
Is working in a hotel worth it?
Typically, hotels provide steady work and the opportunity to advance in the organization through hard work, along with other benefits like discounts or bonuses. Some hotels provide different benefits to employees depending on their position or tenure, while other advantages apply to all hotel workers.
What is the history of the hospitality industry?
While the hospitality industry doesn't have one globally-accepted start date, its history dates back thousands of years and spans across the globe....
What is the definition of the hospitality industry?
Hospitality has dozens of different definitions, but it can be broken down to the act of making someone feel welcome, usually through entertainment...
What is the goal of the hospitality industry?
The goal of the hospitality industry is to provide customers with an enjoyable experience. Whether that enjoyment comes from eating a good meal, re...
What Does a Hospitality Manager Do?
In general, hospitality managers oversee the day to day operations of a hotel or restaurant, which includes managing personnel, ensuring guest satisfaction, and following the appropriate steps to ensure that the facilities are well-maintained.
Why do hospitality managers love working with people?
Most importantly, a hospitality manager should love working with people, because this exciting and challenging profession requires a lot of interaction with the general public, as well as personnel.
Why is it hard to find a median salary for hospitality?
Because the hospitality profession is so diverse, it is hard to pinpoint a median salary for the field.
How does geographic location affect hospitality graduates?
The geographic location where a hospitality graduate is employed significantly impacts their salary because different cities have varying costs of living and fluctuating demand for these jobs.
What is the best degree for a hotel manager?
The BLS predicts that individuals with a bachelor’s degree in hospitality or hotel management are expected to have the best job opportunities, and graduates can expect stiff competition for available jobs.
What is the best way to describe a hospitality manager?
In addition to a thorough knowledge of how the industry operates, the ideal hospitality manager will have excellent communication and problem-solving skills, a strong leadership presence, and superior customer service skills.
What education do you need to be a manager of a fast food restaurant?
For example, an individual who works as the manager of a fast food restaurant will only be required to have a high school diploma and a few years of relevant work experience.
Concierge
A concierge interacts directly with customers, providing them with various services. They may respond to requests (for instance, "Can you book me a restaurant reservation?") or anticipate what customers might need. These services could range from providing a babysitter to getting tickets to a show to suggesting a restaurant.
Event Planner
Many hotels have conference rooms or event spaces that they rent out for various events, ranging from meetings to weddings. An event planner works with a company, or an individual, to arrange the event and then ensures it runs smoothly. According to the BLS, event planners earn a median annual salary of $49,470.
Executive Chef
An executive chef is a managerial role that involves a lot of work behind the scenes in the hospitality industry. An executive chef oversees the food operations in restaurants, hotels, casinos, or other venues that serve food. People in this role supervise cooks, sous chefs, and other kitchen employees.
Hotel General Manager
A hotel general manager, or hotel manager, makes sure that a hotel (or inn, lodge, or any other venue with sleeping accommodations) is running smoothly. This involves interacting with guests, managing staff, handling the finances of the property, and much more.
Housekeeper
Housekeepers are responsible for maintaining a standard of cleanliness throughout a hotel or other hospitality venue. They clean individual hotel rooms as well as the common areas. Housekeepers within the hospitality industry make beds, do laundry, clean bathrooms, stock linens, and more.
Porter
Porters are tasked with handling baggage for guests. They might bring luggage up to guests’ rooms or take baggage down to the lobby. ZipRecruiter reports that porters earn an average annual salary of $25,093.
Key Takeaways
While there are many different jobs in the hospitality industry, all require that employees possess outstanding communication and teamwork skills.
How much does a hospitality assistant make?
Hospitality aides average about $11.69 an hour, which makes the hospitality aide annual salary $24,305. Additionally, hospitality aides are known to earn anywhere from $18,000 to $31,000 a year. This means that the top-earning hospitality aides make $13,000 more than the lowest earning ones.
What is a hospitality aide?
A hospitality aide is responsible for providing the highest customer service for customers in various establishment operations. Hospitality aides assist the customers' needs, responding to their inquiries and concerns about the services the organization offers and resolving complaints immediately. They also ensure the adequacy of inventories and maintain the safety and cleanliness of the facilities at all times. A hospitality aide recommends other business opportunities that would promote a positive public experience for the customers, generating more revenue resources for the company.
How many hospitality aides will be there in 2028?
In fact, the number of hospitality aide opportunities that are predicted to open up by 2028 is 1,185,800.
What is a clean and inspected guest room?
Cleaned and inspected guest rooms washed and cleaned all linen checked guest in and out of hotel
What is hospitality industry?
So what is the hospitality industry? It includes many businesses that fall under this large umbrella, such as hotels, motels, resorts, restaurants, theme parks, and much more. If you’re not sure whether or not a business is considered part of the hospitality industry, ask yourself these questions:
How to share hospitality positions?
Many available entry-level hospitality positions are shared through referrals or among the hiring manager’s social media network on places such as Facebook Groups. Make meeting people and networking a priority in order to find and befriend them, then be the first to hear about a new opening.
What is the theme of hospitality?
Although our modern-day version of hospitality looks different than it did thousands of years ago, it still follows one main theme: To provide guests with services. And guests do more than just make a pitstop at hospitality businesses these days. Many hospitality businesses are now seen as destinations themselves!
What are the Big Four hospitality categories?
Another way to better understand hospitality is by looking at The Big Four: Food and beverage, travel and tourism, lodging, and recreation. The food and beverage category includes restaurants, bars, and lounges. Travel and tourism covers airlines and travel agencies. Lodging can be anything from hotels to AirBnBs. And recreation usually means activities such as golfing, fishing, and tennis.
How to stay on top of industry trends?
Stay on top of industry trends. Listen to hospitality podcasts such as Slick Talk and All in the Industry. Read blog articles on Social Tables and Cvent. Follow hospitality hashtags on social media like #hospitalitytrends and #hospitalityindustry.
What is the sacred rule of hospitality?
Take a look at ancient Greece, for example, where xenia — also known as the sacred rule of hospitality — was defined as "the generosity and courtesy shown to those who are far from home or associates of the person bestowing guest-friendship.". In short, Xenia was made up of two basic rules:
How to get a job in a restaurant?
For example, introduce yourself to the manager at restaurants or hotels you’d like to work at. Or seek out Facebook Groups in your area that include the position you’d like to get and the town name in the title. Also, try to post to your own social media accounts to let people know you're looking.
Hospitality Career Path
Learn how to become a Hospitality, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Hospitality Insights
Read what Hospitality professionals have to say about their job experiences and view top companies for this career.
Career Guides
Many of us hate being the center of attention or have felt too new to have anything valuable to add at work. In fact, at least half of employees feel like they can’t speak up at work. There are dozens of reasons we talk ourselves out of contributing our ideas and thoughts on the job,
What is hospitality management?
Hospitality management is one aspect of tourism management that provides diverse opportunities for recent graduates. Job roles such as a cruise ship director and flight attendant can take you around the world, but if you prefer a hospitality career that has a consistent home base, below are three relevant suggestions:
What is a restaurant manager?
Restaurant Manager – To ensure the restaurant is operating efficiently, restaurant managers can be hired to oversee a variety of restaurant types – from local taverns to high-end restaurants and fine-dining establishments specializing in international cuisine
What is a catering assistant?
Catering Assistant – A catering assistant may work directly for a catering company, in-house at a restaurant, or at a hotel to arrange bookings, oversee production and more. Sous Chef – Another job pertaining to the food and beverage industry is that of a sous chef, which is a second-in-command role within a kitchen.
What is a casino host?
Casino Host – Casino hosts work with a casino to ensure customer satisfaction. Some of the day-to-day duties of these hosts may include getting to know regular customers and offering various incentives to ensure their casino experience is positive and that they return.
What is guest relations?
Guest relations is a customer-service oriented sector for those who like to interact and work with people. These careers can be found in many different industries, although they are primarily seen within hotel management.
Is the hospitality industry growing?
The hospital ity industry as a whole is approaching its 10 th consecutive year of growth since the economic recession of 2008. This could lead to new job opportunities for professionals in the industry around the world from all sectors of the industry.
